The Middle East Leading Technology
and Integration Provider
"In the past, we had difficulty
retrieving customer data when requested. Now, not only can we provide customers
with quotes more quickly, we can dedicate more time to focusing on their future
requirements by tracking their past transactions and specifications…"
Sean
McCarthy Chief Executive Officer Elite Flooring & Design
"Customers know they are our top
priority because we no longer have to ask, what did we do for you last year?
"
Sean
McCarthy Chief Executive Officer Elite Flooring & Design
"Our goal is to consistently create
value to our customers with innovative products and services that exceed their
expectations. Microsoft CRM is an important tool in allowing us to do that by
making our salespeople more knowledgeable of each customer’s unique
needs…"
Mike Dabner
Director of Operations UCS Forest Group
“With Microsoft CRM, our sales
and customer service people finally have the ability to work together in one
system—and are able to track virtually any kind of customer
activity.”
Travis
Pierce IT Operations Manager Warn Industries, Inc.
A 5 percent improvement in customer retention
rates can yield a 25 percent to 100 percent increase in
profits In a market where there is
High competition, High market demands, customers are becoming extremely volatile We have the tools and methodologies to help you
Increase your Profit, Beat your Competitors and Gain more Opportunities.
Our CRM solution
helps sales people manage leads and opportunities, measure and forecast sales
activity, efficiently track customer communications, and automate stages in the
sales process—helping ensure a shorter cycle, higher close rates, and
improved customer retention.
Our CRM solution
makes it easy for service representatives to track customer requests, manage
support incidents from initial contact through resolution, and provide the
consistent, efficient service key to customer satisfaction.
Create Higher
Quality of service throughout the sales cycle from Marketing to Leads, Sales
activities, Opportunities, Orders, and then to Service, etc… Your
enterprise will enjoy a smooth flow of information, activities and monitoring.
Netways is the first Certified
Microsoft Business Solutions - CRM Partner in the Middle East.
A 5 percent improvement in customer retention
rates can yield a 25 percent to 100 
